Capita Resourcing

Senior Systems Engineer - Freelance - Reigate

Posted on July 9, 2015

Contract Type:
Company: Capita Resourcing
Salary: £78,000.00 - £104,000.00 /Year

Job Description:

Senior Systems Engineer
£300 – £400
Reigate, Surrey
3 Month contract

Role Responsibilities – Senior Systems Engineer

Service Assurance and Management

  • Part of the team accountable for the running and development of core and customer service assurance platforms.
  • Responsible for ensuring all network transitions to ‘in-life’ are successful in terms of service assurance configuration.
  • Responsible for integration of the service assurance platforms into internal and external systems to maximise automation and operational efficiency.
  • Responsible for the Updata centralised service management platform (Remedy Express), including development and integration where required.
  • Responsible for the NOC management platforms including management jump servers.
  • Act as technical lead on service management platform transition.
  • May be required to design and project manage bespoke customer service assurance platform builds.
  • Must work closely with the Capacity Manager to ensure all capacity data is captured correctly for further analysis.
  • Responsible for planning and performing regular OSS platform failover testing.
  • Ensure all Service Assurance platforms are themselves monitored 24x7x365 with adequate reporting of faults in to the Updata NOC and Service Desk.
  • Must work with internal and external suppliers to leverage capability within current tool sets and portals.
  • Responsible for engaging suppliers and external organisations to keep up to speed on technology shifts and feature availability to the market.
  • Pro-actively prioritise and test new features into the current tool set, to support existing and new products that require service assurance capabilities.
  • Perform Windows server patching, maintain backup schedules and run daily checks on Windows system infrastructure.

Knowledge and skills


  • Expert knowledge on Windows Server, Active Directory, Terminal Services and Hyper-V.
  • Expert knowledge working in a virtualised environment, understanding Hypervisor and network virtualisation technologies.
  • Excellent understanding of SNMP and using SNMP in wide-area networking environments.
  • Significant experience of operating in an OSS or Windows systems engineering role.
  • Experience working with Solarwinds Orion.
  • Character and leadership to lead a small team of engineers.
  • Experience owning lifecycle management of a Windows environment, including licensing and regular patching windows.
  • Think creatively around problems, creating innovative solutions to ultimately improve platform performance and further leverage features in software.
  • Extensive knowledge of network monitoring systems, protocols and techniques.


  • ITIL knowledge of the Operations life-cycle is considered and asset. Ideally certified to a minimum of Foundation level.
  • Experience working in an Enterprise environment, ideally using Microsoft Operations Framework to deploy and manage a Windows environment throughout its lifecycle.
  • Experience with Microsoft Exchange.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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