Imagine Publishing Ltd

IT Support Assistant - Permanent - Bournemouth

Posted on December 5, 2014

Contract Type:
Company: Imagine Publishing Ltd

Job Description:

Imagine Publishing, a worldwide multimedia content producer within the technology, photography, knowledge and videogames market sectors, is expanding its IT department to support the growth of the business and is seeking a dynamic and ambitious IT Support Assistant to join the team.

Job Purpose of an IT Support Assistant: 
To support the IT department in providing first and second line PC, Mac and Telephony support to approx 150 users as well as managing and maintaining all our own internal Mac and PC Servers and services. 

This will include moving desktop machines between offices, providing user support, creating and maintaining maintenance schedules, liaising with suppliers and monitoring servers and supplementary systems. The job holder will also be responsible for the administration of the internal Font Server including providing and managing access, complying with end user licence agreements and database upkeep.

The Successful Candidate will: 
•Have an in depth, current knowledge of both Mac and PC platforms
•Be an organised multi-tasker 
•Possess first class diagnostic and fault finding skills
•Be an effective time manager
•Have good IT administration skills

Experience in any of the following, whilst not essential, would also be an advantage:

•OSX server, Windows 2003 and 2008 server, Open Directory, Active
Directory and group policies.
•Nortel or equivalent digital & VoIP telephony systems

In return we can offer an IT Support Assistant:
•A successful, creative working environment.
•Generous holiday and salary package.
•Great social activities programme.
•Prime location in central Bournemouth-just a 5 minute stroll from the beach.
•A 4½ day working week.

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