Capita
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Business Analyst Lead - Permanent - Ipswich

Posted on October 17, 2014

Contract Type:
City:
Company: Capita
Salary: £45,000.00 - £55,000.00 /Year

Job Description:

Capita Case and Record Solutions currently require a Lead Business Analyst to provide hands-on experienced Business Analysis (BA) capability with additional responsibility for leading and managing the activities of the Business Analysis Group. In doing so, support CCRS’s project and service delivery schedule in order to deliver high quality analysis solutions to customers within timescales and budget.
This role has line management and budgetary responsibility. The ideal candidate will lead, supervise and co-ordinate a team of professional technical employees assigned to you from the Business Analysis Group pool

Key responsibilities:

* Lead, liaise and co-ordinate analysis activities and resourcing to create a homogenous BA team, ensuring the appropriate level of BA resource is deployed companywide at all times in accordance with agreed delivery plans, availability and competence;
* Maintain a central resource plan in conjunction with other Team Leads and managers, liaising with Project Managers to establish resource requirements per project and proactively managing variances as required;
* Liaise with all project stakeholders to manage and, as required, personally carry out analysis of functional, non-functional and design requirements in order to fully understand these requirements;
* Identify and evaluate options for the requirements and propose logical and innovative solutions to meet them;
* As required, personally provide analysis and document specifications according to project requirements and plans;
* Provide BA support, mentoring and guidance across the team and provide input into projects;
* Liaise with all stakeholders to help ensure technical compatibility for all solutions and end-to-end user satisfaction;
* Manage Business Analysts assigned to you, taking the lead in setting their objectives, conducting appraisals, managing absences and performance, identifying and resolving training needs and ensuring each BA Group member has a development plan;
* Oversee the provision of, and where required personally produce, accurate estimates for all projected work, accurate analysis metrics and documentation, and feed back to and review with project managers and customers as appropriate;
* Make recommendations to implement, maintain and improve appropriate performance metrics to ensure Business Analyst activity meets required standards, taking remedial action as appropriate;
* Continually seek to improve, standardise and document analysis processes and put in place agreed document templates across the BA Group, to encourage knowledge share, consistency and cross project training, focusing on reducing cost and improving efficiency and resource utilisation, and, where relevant, introduce industry best practice and new and emerging tools and technologies;
* Support sales and marketing activities as required and mentor members of the BA team to participate and demonstrate product applications and features and proactively seek to expand existing opportunities whilst also identifying and initiating new business opportunities;
* Participate in recruitment and induction activities as required

Capita Case and Record Solutions currently require a Lead Business Analyst to provide hands-on experienced Business Analysis (BA) capability with additional responsibility for leading and managing the activities of the Business Analysis Group. In doing so, support CCRS’s project and service delivery schedule in order to deliver high quality analysis solutions to customers within timescales and budget.
This role has line management and budgetary responsibility. The ideal candidate will lead, supervise and co-ordinate a team of professional technical employees assigned to you from the Business Analysis Group pool

Essential Experience/Skills:

Qualifications and Knowledge
* Good class degree in Computing/Information Technology (e.g. BSc, minimum 2:2) or equivalent (desirable);
* In-depth understanding of development lifecycle;
* Must be able to demonstrate an excellent working knowledge of Microsoft Office products;
* Must be able to demonstrate good knowledge of application programming, database and system design;
* Excellent working knowledge of current analysis and design techniques/methodologies;
* ISEB Analysis qualification or similar (essential);
* Excellent working knowledge of Team Foundation Server or similar;
* Good working knowledge of Prince2 desirable.

Skills and Experience
* Previous experience of coordinating / managing highly skilled technical resource in an analysis environment is essential;
* Strong interpersonal skills including facilitation, influencing, negotiation, presentation and empowerment;
* Quality improvement and technical assurance experience is essential;
* Strong analyst experience in either a senior technical role or a technical management position or similar experience in a related role;
* Strong hands on technical analysis and design skills are essential with demonstrable experience of the following:- Requirements & Acceptance Criteria, Wireframe Storyboards, Wireframe Storyboard Logical Derivation Tables, Business Process Models, Definition of Processes, Tasks & Actions and Logical Data Model & Logical Data Dictionaries;
* Experience of Workflow Design, Physical Derivation Table, Physical Data Model & Data Dictionary and Logical to Physical Mapping is desirable.
* Excellent written and oral communications skills are essential for the purpose of producing documentation and relating ideas / information to other team members and non-technical people;
* Previous experience in workload management and prioritisation methodology;
* Working knowledge of Agile and Waterfall methodologies;
* Ability to handle difficult or sensitive matters with tact and diplomacy;
* Experience in relevant estimating and planning techniques;
* Use of performance metrics;
* Working knowledge of process improvement initiatives and quality standards

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.


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