Commercial Manager - Permanent - Newcastle upon Tyne

Posted on September 25, 2014

Contract Type:
Company: Capita
Salary: £60,000.00 - £65,000.00 /Year

Job Description:

Capita are a FTSE100 listed company and one of the largest Business Process Outsourcing organisations in the UK. Within the Group Headquarters, one of our service divisions is looking for a Commercial Manager to support the department with commercial management of a significant outsourcing contract and negotiation of Outsourcing and Managed Service contracts as appropriate.
Responsible for providing commercial support to a key customer ITO / BPO account. Acting as a key member of the account SMT, the role will involve negotiation with the customer and third party suppliers on new business and contract amendments within the account and to provide advice and guidance to key stakeholders on financial exposure and contractual risk / opportunities.
The role will include implementing and maintaining robust contract management processes across the account, and for proactively managing and reporting key risks and issues.
This role will involve negotiating with the client and third party suppliers on new contracts and amendments to existing contracts to ensure equitable and balanced business relationships can be formed without undue financial or contractual risk to either party. You will also act as a key advisor to the Business Operations team on all general commercial matters, and provide advice on commercial risks with day to day issues. The successful candidate will need to be able to work successfully with minimal supervision and demonstrate a skill for developing commercial solutions and advice through their own initiative.
The candidate must have relevant experience in commercial and contract management together with industry recognised or relevant academic qualifications.


  • Proven experience within commercial management/negotiation within a service based environment
    * Strong negotiating skills
    * Commercial/Contract Law


  • Contract drafting skills
    * Risk management skills


  • The ability to work under pressure and to tight deadlines

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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