SaleCycle  .
careerbuilder
Job Description:

SaleCycle is a Success – a market leader. A young and vibrant award winning business, growing at a pace unheard of in a climate of recession.

Working with clients such as Monsoon, Sony and Mango to name just a few from an impressive list, we inconspicuously recover lost online sales through effective, tailored re-engagement with customers, using unique and innovative software. Originally established in North East England, our success now reaches bases in Virginia USA, France, Australia and Singapore. We’re going far; come and join us.

We currently have an exciting opportunity for a Implementation Consultant to join our driven and growing team at our office in Houghton-le-Spring.

Our team of Implementation Consultant own the client journey once contracts have exchanged hands and have the varied and rewarding responsibility of establishing and customising our service to suit our eager clients. They are responsible for building strong relations directly, providing technical support throughout the process, developing, testing and troubleshooting the JavaScript integration code required to allow our software to begin recovering their lost revenue, as well as creating tailored recovery emails to send on our clients behalf.

As an Implementation Consultant, you will…

- Work hand in hand with your clients, by phone and email, supporting and walking them through the technical stages of our service, using language that they will understand

- Work collaboratively with our JavaScript Developers and Designers to coordinate the technical elements required for a timely and seamless implementation

- Configure the campaign’s email service provider, allowing emails to be sent on behalf of our clients

- Conduct thorough testing throughout the campaign creation to ensure our service is perfect for our clients

Implementation Consultant – Essentially you will…

- Come from a support background and be able to change your communication style from customer service,  to tech talk, to senior management professionalism, at the click of a mouse

- Be an adaptable, creative thinker with the ability to think outside the box in order to get the right solution for the client and campaign

- Be flexible to changing priorities, as you effectively balance numerous clients’ needs in a fast paced environment

- Also be a committed team player, able to integrate easily into our close-knit environment

We value our team. So, in addition to salary (dependent on experience), we provide a contributory pension scheme and death in service benefit. We also offer a relaxing 25 days annual leave and, because we know that life doesn’t always fit around work, a semi-flexible approach to your working day.         

To submit your CV for this exciting Implementation Consultant opportunity, please click ‘Apply’

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