Field Service Engineer – Telecommunications / IT - Permanent - Sutton

Posted on March 21, 2014

Contract Type:
Company: Capita
Salary: £29,339.00 /Year

Job Description:

This is a job opportunity within Capita (Secure Information Systems) for a permanent job. It is also an excellent networking opportunity in a large organisation and to develop your career / experience.


You will join our long-established South East Field Service team to provide service support for a range of communications equipment currently deployed within the emergency services.

Working with ambulance services and police forces, the job will be based within an established team in the North West of England. You will get to know the team, play a key role and be provided with on-going training and support.


The role’s primary focus is on Incident Management and restoring service as quickly and effectively as possible to ambulances and control rooms.

In this job you will provide an effective response to requests for service, incident and problem management activities- looking after communications command and control systems, infrastructure and terminals.

The activities will be primarily based on customer sites in the relevant service Areas. There will be liaison and communication with departmental representatives to assist in the resolution of service related issues and inter-action with other supporting teams.


You will need experience in working with secure radio systems and the equipment that goes along with that such as terminals, antenna systems etc.

You will also need networking skills with Cisco equipment for example routers, domains, switches etc; and have at least basic PC repair knowledge, such as motherboards, hard drives.

The job will involve travel to different sites therefore a driving licence is essential.

The team you will be working in has a good reputation, and in line with Capita culture a good team-spirit, being smartly presented, excellent communication skills and a “can do” attitude is essential.

Desirable skills

Training will be provided but a strong foundation is important.

  • CCNA qualification/knowledge
  • City & Guilds 2360 Pt 1 & 2 Electrical Installation
  • Hardware test and repair
  • Product – Mobile Data System
  • Product – Tetra Gateway

If you feel this is a good opportunity for you please feel free to apply or call for more information.

Follow Capita on twitter @capitacareers
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

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